- What are her specific needs?
Do they need to bypass a reading disability, such as sounding out new words? Do they need help with writing, such as spelling words correctly? Do they need to compensate for a memory problem, such as forgetting directions?
- What are her strengths?
AT should use the individual's strengths. For example, if they has difficulty reading but easily understands spoken information, they might benefit from a system that changes printed words to computerized speech.
- How interested and skilled is she in using technology?
Include the individual in the selection process. They're the one going to use - or not use - the technology. The "perfect" item can't help if they refuse to use it!
- Where will it be used - home, school, work, or social settings?
The right technology in one setting may be entirely wrong in another. Think about where you'll put it, how it will be stored, and if you have the right furniture for it.
- Will it need to be used in more than one place?
Fortunately, hand-held and pocket-sized tools often are as useful as larger systems. A pocket-sized spell checker may work just as well as a computer with a spell check program, and it's much easier to carry around.
- How easy is it to learn about and operate?
Instructions should be brief and easy to read, operating should be clear and simple. Directions, logical, step-by-step process for setting up and installing the technology, basic and advanced operating instructions, and what to do when things go wrong.
- How reliable is it?
Ask past and present users how well it holds up. Does it always seem to be breaking down or need a lot of repairs? How long is it supposed to be useful?
- Does it need to work with other technologies?
A system that doesn't work with your present computer, for example, can be frustrating and expensive.
- What technical support is available?
Even with the best instructions, you might need technical support. Select products that offer online and toll-free support (1-800 numbers) also check the length, cost, and limitations of product warranties.
- Do you have a personal support network?
The success often depends on having a good technical support system nearby. This may include friends, teachers, and family members who know about the product or a similar one.
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